Services Sales Manager

What you will do

• Deliver financial targets of Services business, for allocated customers
• Analyse leads in the CRM allocated to you, qualify them, score, nurture and prepare to conversion and evaluate leads to be handed over to other sales units
• Lead Generation / Opportunity Identification both Outside-In (customer discussions, marketing campaigns, tenders etc) & Inside-Out (market growth initiatives- BD plans / new geographies / new segments, contract renewals / capacity expansion / installed base management etc)
• Review CRM opportunity dashboard - prioritise & mature based on value, time, stage and Go / Get rate
• Conduct regular check-ins and business reviews with customers
• Promote offering portfolio (incl. cross- and up-selling) remotely using all available technology
• Identify customers opportunities using data (Installed base, sales, PLMS reports, etc.) to virtually engage with customer and address their challenges
• Understand customer needs and pain points to generate new business and offer profitable value offerings by using complete services portfolio
• Understand & comply with Tetra Pak's Commercial practices framework (including Pricing, Contract terms & Authorization matrix), regulatory framework & general code of conduct. Manage proper & timely documentation of Customer Files and CRM

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